Plain-language summary. Last updated July 2026.
Fairly holds some of the most sensitive conversations people have. Here is exactly what we do with what you share, in plain terms.
We send a one-time sign-in link to your email through our email provider (Resend). To keep out bots, a quick "are you human" check runs when you start, provided by Cloudflare Turnstile. Neither is used to profile you.
You can stop a mediation at any time, and you can ask us to delete your account and its data. Email privacy@fairlyapp.com and we will take care of it.
Fairly is also offered as an API that other apps embed. When you reach Fairly through another product, that product is responsible for its own privacy practices; the protections above describe Fairly's own web app at fairlyapp.com.
This is a summary written for people, not lawyers. Questions? privacy@fairlyapp.com. The formal policy the summary describes follows below.
Fairly Human LLC ("Fairly", "we", "us") provides fairlyapp.com and app.fairlyapp.com (the "Services"). This policy describes what personal information we collect, why, and your choices. Effective and last updated July 18, 2026.
We use personal information only to: provide and operate the Services (including running mediations, delivering invitation, turn, pause, and agreement emails, and showing your name to the person you mediate with); secure the Services and prevent fraud and abuse; process payments for paid features; comply with law; and improve the Services using content-free, aggregated statistics. We do not sell or rent personal information, do not use it for third-party advertising, and do not use your mediation content for marketing — ever.
The mediator is powered by third-party large language models (Anthropic; OpenAI may serve as a fallback provider). Content needed to run your mediation is sent to these providers to generate the mediator's responses. Before anything reaches an AI provider, participant names known to us are replaced with neutral aliases and restored only in what you see. Under the provider agreements we use, these providers process content to provide the service and do not use it to train their models. AI providers never receive your email address alongside your mediation content.
We share personal information only with the processors that make the Services work:
Beyond processors: we may disclose information if required by law or legal process, to protect the rights and safety of Fairly or others, or as part of a merger, acquisition, or sale of assets (in which case this policy continues to govern the transferred information). Because mediation content is deleted at the end of each mediation, in most cases there is nothing to produce even under compulsion.
Mediation is between two people, so some information is shared with your counterpart by design — and only this: your first name and, if you started the mediation, your email address (the invitation shows the person you invited who it is from), the mediator's blame-free framing of the matter that the initiator approved, and mediator-authored content such as proposals. Your raw words are never shown to the other participant. What they see is described in detail in the summary above and the FAQ.
Mediation content is encrypted at rest with per-mediation keys; transport is TLS; sign-in is passwordless and single-use; access to production systems is restricted. No system is perfectly secure, and we cannot guarantee absolute security — but our architecture is designed so that the most sensitive content is unreadable, and then gone. We will comply with applicable breach-notification laws.
You can delete your account yourself at any time from inside the app (profile menu → Edit profile → Delete account): active mediations are ended for both sides, and your account, drafts, and saved contacts are deleted. Agreement records from resolved mediations are retained for the other participant, as described above. You may also request access to, correction of, a copy of, or deletion of your personal information by emailing privacy@fairlyapp.com. We will verify your identity (usually via your sign-in email) and respond within the time required by applicable law. We will never discriminate against you for exercising your rights. Transactional emails (sign-in links, mediation notifications) are part of the service; we currently send no marketing email, and if we ever do it will be opt-out-able.
Residents of California and states with similar laws have the rights to know, access, correct, delete, and port their personal information, exercised as described above. We do not sell or share personal information as those terms are defined in the CCPA/CPRA, do not use it for cross-context behavioral advertising, and do not use or disclose sensitive personal information for purposes requiring a right to limit. In CCPA categories, we collect: identifiers (name, email, IP), commercial information (purchase history, once payments launch), and internet activity (log data); sources are you and your devices; purposes and recipients are as described above. Our websites do not currently respond to "Do Not Track" browser signals.
We are based in the United States, and information is processed in the US and wherever our processors operate. Where the law of your country applies to a transfer, we protect transferred information in accordance with this policy and applicable legal requirements.
The Services require users to be at least 18 and are not directed at children. We do not knowingly collect personal information from anyone under 13; if we learn we have, we will delete it.
We may update this policy as the Services and the law evolve. Changes will be posted at this address; for significant changes we will notify registered users by email. Where the law requires consent for a new use of your information, we will ask for it.
Fairly Human LLC · privacy@fairlyapp.com · 2261 Market St STE 10018, San Francisco, CA 94114