Fairly.

Questions, answered plainly

Fairly is a neutral AI mediator: each side talks to it privately, and nothing crosses without consent. Here is how that actually works.

I was invited to a mediation — what is this?

Someone you know has a matter they would like to work out with you, and rather than another hard conversation, they asked a neutral mediator to help. A few things worth knowing before you decide:

• It costs you nothing. Taking part in a mediation you were invited to is free.
• It is private in both directions. You will never see their raw words and they will never see yours — each of you talks only to the mediator, which writes everything the other person reads, neutrally and without blame.
• Nothing happens without you. You first see a short, neutral description of the matter and decide whether to take part. Every proposal needs your explicit yes; nothing is ever agreed on your behalf.
• Declining is respected. If you would rather not, the mediation simply closes — no one is blamed, and the other person only sees that you chose not to take part.
• Everything is deleted when it ends. Whatever you shared with the mediator is permanently destroyed; if you reach an agreement, the agreement itself is the one thing kept — and you each receive your own copy by email.

Is there any way the other person can see what I write?

No. The mediator is the only voice in a Fairly mediation — the other person never sees a single word you type. What they see instead is written by the mediator:

• A neutral, blame-free description of the matter, which you review and approve before it is ever presented — if it doesn't feel right, the mediator takes another pass.
• Proposals that address what both of you need, which you each review privately and which only proceed when you both accept.

There is no path — not through the app, not by asking, not by accident — by which your raw words reach the other side. And when the mediation ends, everything you wrote is permanently deleted (see below).

What do you store about mediation sessions?

As little as the mediation needs, for as short a time as possible:

• While a mediation is active, its content is stored encrypted (AES-256-GCM) — never as readable text sitting in a database.
• Your private notes to the mediator are destroyed the moment the mediation ends — whether it resolved, was declined, or either of you stepped away. They cannot be restored by anyone, including us.
• If you reach an agreement, only the agreement is kept — the one thing you both explicitly accepted. Both of you also receive your own copy by email.
• We keep anonymous, content-free statistics (things like topic category, timing, and outcome) to understand whether mediations succeed. Your words are never part of that.

We don't sell or rent your information, and there are no advertising trackers. These marketing pages use Google Analytics to count visits — the app itself, where mediations happen, carries no analytics at all. The full picture is on our privacy page.

How is this different from mediation with a human?

A good human mediator brings judgment, presence, and legal context that software doesn't replace. Fairly is built for the disagreements that would never justify hiring one:

• It starts now — no scheduling, no shared room, no waiting weeks while the conflict hardens. Each side participates privately, on their own time.
• It never takes sides and never tires. The mediator has no history with either of you, no reaction to a sharp tone, and infinite patience for another round.
• It costs a fraction as much — your first mediation is free.

Two honest limits: Fairly does not give legal advice, and an agreement you reach here is a mutual understanding between the two of you — if you need something legally binding or your situation involves safety concerns, a human professional is the right choice.

What is shuttle mediation?

Shuttle mediation is a long-standing technique from professional practice: the parties sit in separate rooms, and the mediator moves — shuttles — between them, carrying only what helps. Nobody has to face the other person, nobody gets interrupted, and heat stays out of the room.

Fairly is shuttle mediation, built digitally. You each have your own private conversation with the mediator; it listens to both sides, reframes what it hears without blame, and carries proposals back and forth. The separate rooms aren't a compromise — they are why it works.

Why does Fairly work on one issue at a time?

Because it is how agreements actually get made. Even a simple-looking decision — who keeps the blender, which weekends work — carries schedules, money, feelings, and history underneath it. One matter is already plenty to resolve well.

It is tempting to bring everything to the table at once, hoping to trade one issue against another. That tit-for-tat frame usually backfires: when issues are linked, every concession feels like a loss somewhere else, and a single stuck point stalls all of it.

There is a better compounding effect available: reaching a satisfactory agreement on one matter builds trust. The second negotiation starts easier than the first, because you have both seen the process work. So when you bring several issues, Fairly will ask for your top priority — and the moment one resolves, the next mediation is a click away.

More questions? info@fairlyapp.com